Management Skills

Including leadership, motivation and supervisory skills

All programmes are designed to the specific requirements of the delegates and the business. Current knowledge, experience and business needs will be taken into account.

Content may include the following:

• Action centred leadership.
• Situational leadership.
• Communication skills.
• How to conduct effective meetings.
• Motivation (including theory from Maslow, Herzberg, McGregor, McClelland & Skinner.)
• Standard setting.
• Problem solving.
• Corrective / disciplinary interviews.
• Principles of interviewing.
• Management by objectives.
• Quality circles.
• Time management/Delegation.
• Assertion.
• Finance modules will be agreed around specific needs of attendees

DURATION

1-5 days depending on content