ILM Introductory Certificate in Management

The course is a six day programme and can be run in any combination of days.

The core sessions are:

• Managing change
• Managing information
• Problem solving

There is then a choice for the remaining course content

Course topics available:

• Assertion skills
• Dealing with difficult people
• Handling the difficult employee
• Discipline / giving and receiving criticism
• Interpersonal skills
• Managing conflicts
• Leadership and motivation
• Negotiation skills
• Performance coaching
• Performance review
• Project management
• Recruitment and selection
• Report writing / dynamic reading skills
• Team skills
• Time management / delegation

Times, content and venue can be as flexible as you wish. (ILM is a minimum of 36 hours tuition, but the content is adaptable within certain ILM specifications

Please contact me for any further information or to discuss a specific need.